AACE2021-A-1056: Assessment of Patient Satisfaction with on-Site Point-of-Care Hemoglobin A1c Testing: An Observational Study

Poor glycemic control is a serious challenge in successful diabetes management. Given the low adherence and compliance with HbA1c testing frequency corresponding delay appropriate medication adjustment, point-of-care (POCT) for provides an opportunity better of higher patient satisfaction. This study aims to assess level satisfaction associated POCT service implementation evaluate differences between number requested conducted tests before after implementation. We single-center ambispective descriptive cohort at Prince Sultan Military Medical City (PSMMC), Saudi Arabia. had two phases; retrospective phase (January 2017 December 2017) prospective 2018 2018). The was assessed using questionnaire short form (PSQ-18) on-site point care (HbA1c-POCT) questionnaire. included 75 diabetic patients (37% type 1 63% 2) mean age 44.35 (±17.97) years. physician recommendations has increased from 24% 85% (before implementation, respectively). High levels across seven dimensions PSQ-18 (77% 88%) were reported towards provided healthcare Furthermore, high agreement on statements HbA1c-POCT also observed. Finally, significantly improved compared traditional laboratory [8.34 ±0.67 8.06 ±0.62, respectively, p-value <0.001). reduces turnaround time, improves control, facilitates decision-making process. measurement POC devices recommended be implemented treatment centers.